Informatic

Maintenance \ Technical Visit

Business, Industrial and Corporate Service in the segments of installation, movement, addition or configuration in hardware and software.

All our services are monitored through a Governance process to ensure: Quality, Agility and Lower Cost.

Structure Network

Cabling

We offer a secure way to design, manage and maintain your data network always in high performance.

Our solutions range from project design, installation, implementation, documentation and delivery of the Manufacturer's extended warranty.

CCTV and Alarm

Monitoring System

The service offers an on-site inspection, as-built design, planning and management for the installation and maintenance of the environment's infrastructure.

Segments: Camera, dvr, switch, alarm central, infrared sensor, opening and presence, access control and technical room.

Change Management

Layout Change

We safely perform the change of layout of your company, whether on the same floor, environment or new location.

Making changes, additions or corrections to electrical, data and voice points. As per customer layout.

Site Survey Wireless

Optimize your company's network with a wireless site survey and you'll see less downtime, greater productivity and greater employee satisfaction.

Site Survey Wireless is applied to:

• Locations that use wireless networks in high demand, such as offices, event spaces and parks;
• Places with concrete walls and heavy furniture;
• Buildings with potential internal structural obstructions, such as warehouses;
• Any type of environment where wireless network usage is an integral part of day-to-day operations.

Site Survey Wireless provides information about the unique challenges your environment presents before we provide an equipment and installation recommendation. A site survey will help us determine the exact number and location of APs to provide optimal signal coverage, throughput and performance in your office or business. 

Service Desk

The Service Desk adapts to any demand, helping the user of computer equipment in performing from elementary functions to advanced features, configurations and repairs.

With the Service Desk, our customers' IT area is freed from day-to-day tasks, allowing total dedication to activities related to the company's core business.

The Service Desk structure has total flexibility and can be allocated according to the needs of each client/business, whether locally (multi-point), centralized (single-point) or virtual (external-point).

1. Unified Portal;
2. Service bus; 
3. Cloud Digital IVR; 
4. Chatbot;
5. Training portal.

Most companies have organizations that address these needs, however, it is very difficult for them to internally develop and maintain the manpower needed to reach and maximize the potential of technology solutions.

Considering these needs, 3Tech-IT's Professional Services allow its clients to access professionals with different degrees of specialization and experience, capable of both creating new IT solutions and supporting their operational continuity and technological evolution of new or existing platforms.

Technical Laboratory

ON-SITE MAINTENANCE / LABORATORY

Microcomputers / Notebooks;

Motherboard repair (BGA), replacement of components, parts, LCD screen and chassis. 

Printers;

Board repair with replacement of components, parts, maintenance kit, rollers and cabinets;

Monitors;

Repair boards with replacement of components, parts, LCD screen and cabinets.